Systems Administrator

Duties and Responsibilities:

Monitor and maintain our Azure/Microsoft365 tenant including services related to computer, network, security, and storage. Integration with other mission critical systems.
Leverage Azure services for Disaster Recovery planning and testing, and implementation.
Managing cloud infrastructure service instances and multiple cloud servers.
Participate in Help Desk system as needed. Be available to provide guidance and support to help desk agents as requested.
Collaborate in identifying methods and solutions to provide an elevated level of service to all Whelen Engineering employees.
Assist in organizing, documenting, and maintaining on-premises servers and AD (Active Directory) infrastructure (DNS, DHCP, CA (Certificate Authorities) & GPO (Group Policy Object).
Stays current with existing and emerging technologies and is continuously seeking out areas of improvement.
Must partner closely with the DevSecOps Development and Security teams, and other teams to ensure alignment to departmental and business objectives.
Perform other duties as assigned.

Education and Experience:

B.S. in Computer Science, Computer Engineering, or a related discipline with excellent troubleshooting skills and a minimum of three years’ experience managing Medium-to-large-scale Office 365 / Azure systems.

Required Qualifications:

Experience supporting M365/Azure basic business function requirements, such as Azure AD, SSO (single sign‑on), MFA (Multi Factor Authentication), conditional access, virtualization, and storage.

Broad experience supporting DevOps and software development utilizing Azure, AWS, or Google cloud-based services is preferred.

Minimum of 3 years full time experience as an IT (Information Technology) system administrator, specifically in Azure Cloud / M365 resources, licensing, security, and more.

Strong experience with Active Directory, VMWare, PowerShell.

Excellent communication skills – written, oral and online.

Highly organized, productive, resourceful, and detail-oriented self-starter.

Able to work both independently and in a team; effectively manage multiple projects.

Regularly maintain/refresh internal IT procedures and documentation

Preferred Qualifications

Experience with Container orchestration, such as Docker and Kubernetes

Experience with Jira & Confluence

Familiar with ITIL Processes and Procedures

Knowledge of virtualization platforms (i.e., Nutanix, VMWare, Hyper-V)

Configuration and support for DaaS (AVD (Azure Virtual Desktop))