Support and Training

We’re Here to Support You, Every Step of the Way.

From product questions and technical assistance to training, troubleshooting, and repairs, we’re here to help you get the most out of your equipment. Explore our support resources, access helpful tools, or connect with our team of knowledgeable professionals.

Whether you’re installing a new product, looking for answers, or need
assistance with equipment already in the field, you can count on us for support long after the sale.

Resources
Find the product information, documentation, and service resources you need to install, maintain, and get the most out of your Whelen equipment.
Support and Training
Browse the latest catalogs, brochures, product sheets, market advisories, and other marketing materials from Whelen.
Find step-by-step installation instructions of all Whelen products.
Support and Training
Learn more about Whelen’s Premier No-Hassle Warranty terms and claims.
Support and Training
Need to send a Whelen product back for repair? Use this fillable form.
Tools
Access Whelen software, configuration tools, and digital resources designed to help you program, customize, and manage your equipment.
Support and Training
Download, install, and update your Whelen software programs.
Find the perfect Whelen products for your specific vehicle year, make, and model.
Support and Training
See and hear your Whelen Command® WeCanX® configurations before transferring them to your vehicle.
Support and Training
Download and integrate Digital Voice Messages directly into your Whelen Command software.
Whether you’re new to Whelen products or looking to expand your technical expertise, we provide the knowledge and hands-on experience to help you get the most out of our products and technologies. Choose from instructor-led, onsite training or flexible online courses that let you learn at your own pace.
Have a question about a Whelen product, installation, warranty, or service? Explore our frequently asked questions for helpful information on product features, troubleshooting, repairs, technical support, and more. Find answers to common questions and get pointed in the right direction when you need additional assistance.
Behind every Whelen product is a team of knowledgeable professionals committed to helping you succeed. Whether you have a product question, need technical assistance, or want help finding the right resource, we’re here to help.

From your first questions to ongoing support in the field, you can always count on us.